Oliver Lorig is a solution engineer with more than 25 years business experience, reflecting Business Intelligence, Technology Business Management, IT Service Management, Business Service management, Project & Portfolio Management and IT Governance. He works for Pyramid Analytics. A company that develops and sells a Decision Intelligence Platform that combines the very best of data prep, business analytics, and data science in a single, unified AI-driven environment. As a solution engineer Oliver is interfacing with customers and identifying their needs to improve the customer experience. Oliver holds a business administration degree from the Universität der Bundeswehr in Hamburg (1994). He is married with one son and two cats!